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Your first visit to Physiotherapy



Keeping you safe

You can rely on Leigham Practice to stay current and keep people safe. We’re an experienced bunch, and one of the few businesses to remain open throughout the initial lockdow. We continued to offer our services and support patients when there was no where else to turn to and we’ve evolved into a more confident, more safe and better prepared practice that will continue to be here when you need us.


Our Arrival Information

  • When you make an appointment with us please check your appointment time carefully, as we stagger appointments to avoid people mixing.
  • Please keep to your appointment time as closely as possible. We may not be able to admint you if you are more than a few minutes early as we need to keep people apart.
  • You must wear a mask unless you are excempt.
  • Please come alone if possible. You may be accompanied by a child, or you may accompany a child, or you may need to bring someone for special assistance. Friends or family members will not be allowed to wait for you in reception.
  • We will measure your forehead temperature using a no-touch thermometer.
  • We will ask you to sanitise your hands.
  • We will ask you to pay when you arrive so that you can leave immediately after your appointment.


Even though we cannot admit you too early, please try and arrive to the area early, particularly if it’s your first time to the practice or you are unfamiliar with the area in terms of transport and parking.

We included a link to our Practice Registration Form in your appointment confirmation email for you to print and complete, or you can complete this when you attend.


Bring with you any scans or reports and a list of medication

Your physiotherapist will discuss your current problem and ask you about your past medical history. If you have complex problems, please bring any letters or reports. A list of medication you are taking will also be helpful.


Dress code

It’s helpful to dress accordingly, depending on where your problem is. If they require you to undress, you may be comfortable with this, but we understand some people may not. We can provide a disposable gown for you to wear. We also appreciate that some people may still not be comfortable with this and you may prefer to dress in loose clothes. You could also bring shorts or a vest top to change in to the practice if you would prefer, again depending on the area of concern. Please discuss any concerns with our reception team either at booking or on arrival.


Your assessment

After taking a history and discussing your problems, the physiotherapist may ask you to perform certain movements and use diagnostic tests to assess your problem. They will explain what they are doing and why.


Your treatment

Following your assessment, the physiotherapist will discuss what they think is causing the problem and explain what they can do to help. Your first consultation will also include treatment, if appropriate, and advice on how you can help the problem yourself. The treatment they give will depend upon many factors, but they will talk to you about what they are doing and keep you informed.

If you need a referral to another medical professional, such as your GP for further tests, they will discuss these with you and your permission to communicate sought.


Further treatment

Depending on your problem your physiotherapist is likely to have a good idea of whether you will need any further treatment and, if so, how many treatments you are likely to need. Our aim is to treat you safely and effectively as quickly as possible, and you will be the best judge of your own progress as you notice your problems resolving.